Built for Ghanaian businesses first

Every WhatsApp conversation your business has, in one calm inbox.

ZapDesk gives each business its own private workspace: a shared WhatsApp inbox, staff roles, an AI reply assistant that only knows your verified business information, and credit wallets that never expire.

Create your business account See plans

WhatsApp provider charges may be separate or bundled depending on the plan you choose. A monthly subscription controls platform access.

Ama Kyei

online · assigned to Sales

Good morning, do you deliver to Tema today?

Yes! Tema delivery goes out at 2pm and costs GHS 25.

Sent by Kofi · 09:12 ✓✓

AI suggestion · high confidence

Based on “Delivery areas & fees” in your knowledge base. 2 AI Credits.

Perfect, please add two boxes to my order.

What your team gets

Shared WhatsApp inbox

One business number, many staff. Assignment, labels, internal notes and reply history — customers only ever see your brand.

AI reply assistant

Suggested replies grounded only in your own verified business knowledge, with confidence and the sources it used.

Voice tools

Transcribe, clean up and transform recorded voice notes before a human decides to send them.

Credits that never expire

AI Credits and Messaging Credits are separate wallets with a full ledger. Nothing is deducted silently.

Staff roles and permissions

Individual staff accounts, granular permissions and an audit trail behind every action.

Isolated by design

Every record is tenant-scoped and enforced on the backend, not just hidden in the interface.

Two credit types, never mixed

AI Credits pay for generation, transcription and voice work. Messaging Credits pay for WhatsApp delivery. Separate wallets, separate ledgers.

Nothing charged on failure

Credits are reserved, then finalised only when the operation succeeds. Failed work is refunded automatically.

Your data stays yours

Your knowledge base is never used to answer for another business, and conversations are not used to train shared models.